Privacy Policy

Privacy Policy – Felab Brasil

THE Yukana Productions and Events Ltd., CNPJ: 41.919.178/0001-18, responsible for carrying out the XV INTERNATIONAL BONSAI CONGRESS FELAB 2026, values the privacy and protection of the personal data of its users and visitors. This Privacy Policy describes how we collect, use, store, and protect the information provided by users when accessing the website. felabbrasil.com.br.

  1. Data we collect

We may collect the following personal data:

  • Full name;
  • CPF;
  • E-mail;
  • Telephone;
  • Address;
  • Payment data (processed securely by partner payment method platforms);
  • Browsing information and cookies to improve the website experience.
  1. Purpose of data use

The data collected will be used to:

  • Ticket purchase processing;
  • Issuance of receipts and invoices;
  • Event access control;
  • Communication about the event and important updates;
  • Customer service and support;
  • Compliance with legal and regulatory obligations;
  • Sending promotional content related to Felab Brasil (with the possibility of cancellation by the user).
  1. Data sharing

Your data may be shared with:

  • Online sales and payment platforms;
  • Service providers hired to hold the event;
  • Public authorities, in case of legal requirement.
    We will never sell or trade your personal data.
  1. Storage and security

We adopt technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Data will be stored only for the time necessary to fulfill the purposes described in this Policy or as required by law.

  1. Data subject rights

According to the LGPD, you can request at any time:

  • Confirmation of the existence of data processing;
  • Access to your personal data;
  • Correction of incomplete or outdated data;
  • Anonymization, blocking or deletion of unnecessary data;
  • Revocation of consent for data processing.

Requests can be made by email: contato@felabbrasil.com.br

  1. Cookies

We use cookies to improve your browsing experience, personalize content, and analyze website traffic. You can disable cookies directly in your browser, but some website features may be compromised.

  1. Changes to this Policy

This Privacy Policy may be updated at any time, with the current version always being published at felabbrasil.com.brWe recommend that the user consult this page regularly.

  1. Contact

If you have any questions, please contact our Data Protection Officer (DPO) by email: contato@felabbrasil.com.br